Sleepelle Payment Policy

1. Accepted Payment Methods

At Sleepelle, we offer a range of secure payment options to ensure a smooth and convenient checkout experience. We accept the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express, Diners Club, Discover
• PayPal
• Apple Pay & Google Pay

All payments are processed in British Pounds (GBP).

2. Payment Processing

• All payments must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment has been successfully received.
• If a payment fails or is declined, the order will not be confirmed or fulfilled.

3. Pricing & Currency

• All prices listed on the Sleepelle website are displayed in GBP (£).
• Prices may change without prior notice.
• Any applicable taxes or fees will be calculated at checkout.

4. Secure Payment Processing

Sleepelle uses SSL encryption and trusted payment gateways to keep your payment information safe.

• We do not store your credit card or payment details.
• All payment information is handled securely by our payment providers.

5. Refunds & Chargebacks

Refunds are processed according to our Refund & Return Policy.

If you experience any payment issues, please contact us before initiating a chargeback, so we can resolve the matter quickly.

Unauthorized chargebacks will be disputed.

6. Fraud Prevention

• Sleepelle reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
• Additional identity verification may be required for high-value or suspicious transactions.

7. Contact Us

Store Name: Sleepelle
Address: 60 Tiverton Rd, London, N15 6RR, UK
Email: support@sleepelle.com
Phone: +44 7848 145535
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
We do our best to reply within 1–2 business days.